Refund policy

Damaged or defective items

If anything arrives damaged or defective, we'll replace it free. Please tell us within 30 days of delivery and include your order number and a photo of the item (and the box, if it was damaged in shipping).

Returns

We gladly accept returns of products that are defective due to manufacturing or workmanship within 30 days of delivery. If we made a mistake and shipped you the wrong item, we'll fix that too, within 30 days of delivery.

How to start a return or replacement

Send us a message through our help and contact page and we'll walk you through the next steps. Please include:

• Your order number
• The product(s) and quantity
• The reason (and a photo for damaged or defective items)

Please keep the box until your claim is sorted.